Revolutionizing customer service: 85% of interactions to be handled by AI by 2025

Nastassia Ovchinnikova — Mon, 01 Jun 2020 10:22:57 +0000

While working on a Chat GPT case study, the world understands that AI has become an increasingly important factor in business success. Upon further research, I discovered that it is estimated that by 2025, approximately 85% of customer interactions will be handled by AI. This is a significant milestone, and it’s impressive to consider that we are only five years away from achieving it. While there may be some bias in this information, it is still thought-provoking and fascinating.

So we wrote a short guide about Chat GPT, the cutting-edge technology that is really transforming the way we interact with the internet. We will explore five examples of how Chat GPT couldn’t still be used in the real world to improve our daily lives. We will speak about the basics. But before we dive into those examples, let’s first subscribe to our Twitter and leave a comment if you understand what Chat GPT is and how it works.

Robotics and Open AI – are a whole field of science that will soon serve as an extension to automation that already exists in the workplace. Evolution in IT created CRM, search engines, responsive websites, apps, social media, and many others. Business applications like Salesforce, G Suite and WorkDay have helped save precious time for workers to become more productive, and creative, and focus on ingenious and skillful activities. For example, cognitive analytics software can extract content, embed it into semantic models, evaluate hypotheses, interpret evidence, provide potential insights — and then continuously improve them.

But this was in the past. Today it is reasonable to expect AI and Data Science to be a driver of similar or even larger changes in various industries. For example, AI may help to obtain and sustain a competitive advantage for businesses. It can be a motivation for absolutely new business models and change the competitive structure of entire industries. The pressure to reduce costs will require organizations to use data science and AI features like data dashboards, advanced visualization, data warehousing, and other technologies to achieve their strategic business goals.

Simply put, this technology is some type of artificial intelligence that is capable of understanding and responding to human language in a conversational manner. This could lead to more visibility for your business, and I really hope, more customers. And maybe it will rule the world and ruin civilization. (Some joke about Skynet)

By using advanced natural language processing algorithms, Chat GPT can understand the context and meaning of what we say and respond in a way that is both helpful and a little bit engaging. Now, let’s look at some of the ways that Chat GPT is being used in the real world.

One of the most common ways that Chat GPT was being used: generate an ‘original’, high-quality content for google purposes. By using advanced algorithms, Chat GPT can analyze a website’s existing content and create new, unique texts that are optimized for specific keywords and phrases. Somebody thinks it can help to improve a website’s search engine ranking and drive more traffic to the site.

All bots using AI are designed to interact with potential customers in a natural, conversational manner, providing them with information about products and services and answering any questions they may have. You might be tempted to use Chat GPT like a bot that can engage with potential buyers on your website. It can assist with the sales process.

One of the limitations of Chat GPT is its inability to accurately analyze and interpret complex data sets. While Chat GPT can process large amounts of data and make predictions and visualizations, it may not always provide accurate or reliable results.

In addition to its ability to generate text and analyze data, Chat GPT can’t create stunning webpage designs and user interface graphics. By using advanced algorithms, Chat GPT maybe can create visually appealing layouts and graphics that are optimized in code for both desktop and mobile devices, but it’s not the best solution for creating professional-looking webpages and user interfaces.

This is because Chat GPT lacks the creativity and artistic flair of a human designer, which can result in designs that are functional but lack the wow factor of those created by a human. The best solution for creating professional-looking webpages and user interfaces. This is because Chat GPT lacks the creativity and artistic flair of a human designer, which can result in designs that are functional but lack the wow factor of those created by a human.

In conclusion, Chat GPT technology has the potential to revolutionize the way we interact with computers and assist with a wide range of tasks. From generating original content for search engine optimization to assisting with sales and marketing efforts, Chat GPT can improve our daily lives in many ways.

However, it is important to recognize the limitations of this technology and not rely on it blindly, as it may not always provide the most accurate or effective solutions for certain tasks. In our next video, we’ll be showing you how to use Chat GPT to create stunning, professional-looking systems and user interfaces on Flatlogic.com

Despite the fact that automation aims to eliminate humans from business processes in order to reduce costs, it created a huge demand for new professions like data scientists, data engineers, machine learning specialists, etc, and created additional duties for existing ones. While calls, chats, emails, and social media comments are efficiently handled by automated systems, we still need decision-makers, software engineers, human resources managers, and strategic planning specialists who understand where and how AI can be applied.

Even though the largest information technology companies and universities spend hundreds of millions of dollars on educational programs I believe we still need 5 to 10 years to close the gap in the current demand for human resources with mentioned skills.

However, the need for a skilled labor force ready to create and fill the jobs of the future is not the only concern for businesses. Dipping your toes into AI can be a daunting task because of its potential impact on every aspect of business starting from management systems, manufacturing and maintenance to even market niche positioning. Businesses must be adapted to changes caused by AI in many dimensions. But as a result, you will be able to reduce costs and have a strategic competitive advantage. For example, in our recent project, an automated drone data management system is estimated to save around $200k annually.

Data Science and AI are maturing as core advantages necessary to keep your market position. AI-based software can automate manufacturing, and analytics plus AI allows you to better learn from the past to predict and get ready for the future, to learn from your historical data and information, and to identify future opportunities and risks. As a matter of fact, AI and robotics are no longer a forward-looking solution for a company but an imperative part of a strategic business development plan. It is definitely going to be the key source of transformation, disruption, and competitive advantage in today’s fast-changing economy.

AI is a technology factor that must be on the radar of business leaders who are long-term oriented. All it takes to start is an open-minded attitude and a willingness to embrace new opportunities wherever and whenever possible.

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Clutch Recognizes Flatlogic as a Leading AI & Web Developer

Philip Daineka — Mon, 29 Oct 2018 18:08:39 +0000

At Flatlogic, we offer a wide range of web and mobile development services that are suited to fit your business needs. We love creating products that inspire awe and confidence in our partners, enabling them to reach their business objectives. Having a solid digital presence is now more important than ever before, and our team at Flatlogic understands that the work we put into our projects will directly help our business partners grow and succeed.

We also understand how important it is to stay up to date with the latest technology trends and practices. The development industry is an extremely competitive industry, and to make sure Flatlogic stands out as a leading provider for any company’s IT needs, we decided to create a profile on Clutch, which is a ratings & reviews platform for B2B service providers.

Unlike other review platforms, Clutch is genuinely concerned with featuring only the best providers on their site to help buyers in their search for a business service. From IT services, mobile app and web development, and advertising and marketing, Clutch’s research spans a variety of industries, making it a distinct challenge to rise above the fray and stand out as a leading agency.

Through our years of experience and development expertise, Clutch evaluated Flatlogic as one of the best artificial intelligence companies because of the breadth of services we offer and examples of quality projects we’ve already delivered to our clients.

Our high score on Clutch also enabled our team to be featured on their sister website, The Manifest, as one of the best web developers.

This being said, our score on Clutch is mainly attributed to our client reviews. Our clients have all taken the time to connect with Clutch analysts personally to discuss their experiences working with Flatlogic. Their feedback is curated and published to our Clutch profile:

We’re incredibly proud of the reviews we’ve collected so far from our business partners – We always knew our engagements with them were successful, but to hear their direct feedback is very exciting. As 2018 comes to a close, we fully plan to continue delivering quality work that pleases our clients and gets us noticed in the web development space. Clutch is just the beginning!

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Data Science – Flatlogic Blog

Revolutionizing customer service: 85% of interactions to be handled by AI by 2025

Clutch Recognizes Flatlogic as a Leading AI & Web Developer